Privacy & Cookie Policy

Privacy Policy and Cookie Policy

Effective date: 21 January 2026
Controller: The Yogic Lifestyle Therapy (Italy)
Website: theyogiclifestyletherapy.com
Support email: [email protected]
Registered address: [Insert registered address]

This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our website and Services. This policy is intended to meet the transparency requirements of the GDPR.

1) Personal data we collect

We may collect the following categories of personal data:

A) Data you provide

Name, email, phone number (if provided)
Billing address, country, and transaction details
Account login details (handled via our platform)
Session booking details (date/time, intake notes you choose to share)
Communications with support (emails, messages)

B) Data collected automatically

IP address, device and browser information
Pages viewed, clicks, referral source
Cookies and similar technologies (see Cookie Policy below)

C) Payment data
Payments are processed by third-party payment providers. We do not store full payment card details; payment providers may process and store those details.

2) How we use your data and legal bases

We process personal data for the following purposes and legal bases:

Provide the Services (create account, deliver content, manage purchases, provide customer support)
- Legal basis: contract performance
Process payments, prevent fraud, manage disputes/chargebacks
- Legal basis: contract performance and legitimate interests
Comply with legal obligations (tax, accounting, regulatory compliance)
- Legal basis: legal obligation
Send transactional messages (receipts, access emails, service updates)
- Legal basis: contract performance
Marketing communications (newsletter, promotions)
- Legal basis: consent (where required) and/or legitimate interests depending on context
Analytics and site improvement
- Legal basis: consent for non-essential cookies and legitimate interests for strictly necessary operations (see Cookie Policy)

3) Who we share data with

We may share data with:

Platform providers (website hosting, course/membership delivery, CRM)
Payment processors (to process payments and manage fraud)
Email/SMS providers (to send transactional and marketing communications)
Scheduling/video tools (for booking and delivering 1:1 Sessions)
Analytics providers (only where you consent to non-essential cookies)
Professional advisors (accountants, auditors, legal counsel)
Authorities where required by law

All service providers process data under contractual obligations and instructions consistent with GDPR requirements for processors.

4) International transfers

Some providers may process data outside the EEA. Where this occurs, we use appropriate safeguards (such as Standard Contractual Clauses) or rely on other lawful transfer mechanisms.

5) Data retention

We retain personal data only as long as necessary for:

providing the Services,
resolving disputes, enforcing agreements, and
meeting legal/tax/accounting obligations.

Typical retention examples (adjust as needed):

purchase records: retained as required by tax/accounting laws
support communications: up to [X months/years]
marketing lists: until you unsubscribe or withdraw consent

6) Security

We use reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7) Your rights (GDPR)

Subject to applicable law, you may have the right to:

access your personal data
correct inaccurate data
request deletion (where applicable)
restrict or object to processing
data portability
withdraw consent (where processing is based on consent)

To exercise rights, email [email protected].

You also have the right to lodge a complaint with your supervisory authority. In Italy, this is the Garante per la Protezione dei Dati Personali.

8) Children’s privacy

Our Services are not intended for children under 18. We do not knowingly collect personal data from minors.

9) Changes to this Privacy Policy

We may update this policy from time to time. The version posted on the website is the current version.

10) Contact

Privacy questions: [email protected]

Cookie Policy

We use cookies and similar technologies to operate our website and, with your consent where required, to analyze traffic and improve marketing performance. Cookie usage in the EU is governed by the ePrivacy framework and the GDPR.

1) What are cookies?

Cookies are small text files stored on your device when you visit a website. They may be first-party (set by us) or third-party (set by other services we use).

2) Types of cookies we use

A) Strictly necessary cookies
Required for core functionality (logins, security, session management). These do not require consent in many cases.

B) Functional cookies
Remember preferences and improve user experience (may require consent depending on implementation).

C) Analytics cookies
Help us understand usage and improve the website. We use these only where consent is required and obtained.

D) Marketing/advertising cookies
Used to measure ad performance and deliver relevant marketing. These require consent.

EU practice generally requires consent before placing non-essential cookies.

3) How you control cookies

You can manage cookies in these ways:

Use our cookie banner to accept/reject non-essential cookies and adjust preferences.
Change your browser settings to block or delete cookies (note: this may impact site functionality).
Withdraw consent at any time by revisiting cookie settings (where available).

4) Third-party cookies

If we use third-party tools (e.g., analytics or advertising), those providers may set cookies. Their cookies are governed by their own privacy policies.

5) Cookie retention

Cookie duration varies by type (session cookies expire when you close the browser; persistent cookies remain for a defined period). Exact durations depend on the specific tools enabled on the site.